FAQ re Instructor Training Courses
On this page you will find answers to many of the most frequently asked questions about our online Instructor training packages, and also about SUP instruction in general.
General Questions
The Courses
Yes, absolutely, if you really need to. If you are also choosing to do the assessments you’ll need to do the Level 1 assessment before the Level 2 assessment, but otherwise, yep, knock yourself out! If you are wanting to do both assessments we will do our best to schedule them for consecutive days for you.
You will need to complete all the online lessons before taking the practical assessment. If you wanted to put your head down and plough through all the online lessons as fast as possible, you could complete the Level 1 or Level 2 course in just a day or two. However, assessments can take a while to organise as we need several people to be ready for an assessment in order to run one, so we can’t guarantee that we will be able to get you an assessment immediately. Realistically, one should probably allow at least a month from starting the course to taking the practical assessment. Or go down the online-assessment route.
The courses are not NQZA recognised. The costs and administrative hassle to bring courses into the NZQA system are extremely high, and it wouldn’t actually make any difference overall anyway. There is no legal requirement to have an NZQA-recognised SUP Instructor qualification to operate as a SUP instructor in NZ. However, if you operate as an instructor and something goes wrong because you’re lacking the appropriate knowledge, then you’d be negligent, and prosecutions would surely follow.
Our instructor courses are designed to give people the knowledge they need, and give a framework for delivering lessons based on what is considered best practice. So it’s not structured or marked like an NZQA qualification, etc, it’s meant more to be a resource and foundation.
A certificate acknowledging that you have completed the training package is issued once you have worked through all the modules and completed the online final assessment test.
There are myriad different SUP instructor qualifications out there, and unfortunately there is no standardisation or comparative system between them.
From our own experience of other qualifications, along with the feedback we’ve had from people who have done other courses first then done one of our training packages, we feel confident that ours are more comprehensive than most other qualifications, particularly on the procedural side of things. Very few courses offer practical paddleboard skills training as part of the deal. Some courses include other skills such as powerboat driving, even jetski rescues, and of course some overseas courses have to operate in a different local legislative environment, which can change things slightly. However, in general we feel confident in saying that this training package will set you up well to become a SUP instructor, and the skills you learn here will be transferrable to pretty much any other location.
What tends to happen when someone who has learned their skills from one of our courses goes overseas and applies to work at a SUP school, they usually just get asked what their training covered. An employer can tell very quickly whether someone is competent! They then may have to do some local training to get up to speed if there are specific laws/processes in that location.
You should probably ask the question the other way around; how come instructor courses are usually so expensive! Normally because they’re from profit-making organisations, and/or a lot of ticket-clipping is occurring from the international organisation behind the courses.
Our view is that it should be as affordable as possible to get proper training on how to teach SUP properly and safely. We’d offer the courses for free if we could, but an online learning platform like this has a lot of overheads and annual costs that we have to pay for somehow. But hopefully you will agree that the fees we charge are extremely reasonable in return for 10-12 hours of online learning education that you can revisit and retake as many times as you want.
If you are already a qualified SUP instructor then we have put together some conversion packages which will get you up to speed with the NZ legislative environment for SUP, and the NZ way of doing things – important if you intend to work at an existing NZ SUP school or business. Contact us to find out more.
This is true, quite a lot of other organisations insist on seeing a logbook (or similar) showing that you have completed a number of lessons at a school as a trainee/apprentice instructor, before they will issue your full qualifications. There is merit in this, but it’s also completely open to fraud. It also fails completely if there isn’t a SUP school in your area where you can do your trainee sessions!
Our instructor courses are about equipping the person with the knowledge they need. Nobody becomes a perfect instructor the day they qualify. It’s just the start of the journey. The difference between our online courses and most others is that you can come back to all the information here any time after you’ve passed. It’s not just a few pages of written notes stuffed in a drawer.
This can be arranged, contact us to discuss what you need.
You don’t pay for the practical assessment until you’re ready to take it. If you decide not to take the practical assessment, you cannot request a refund on the online learning section of the course.
If, after booking and paying for the practical assessment, you choose not to take it, refunds will depend on the circumstances. If you pulling out of the practical assessment means having to cancel it for others because now there are not enough people to make it happen, then there will be no refund. If someone else can take your place, a refund will be no problem.
You can do as many as you like, whenever you like, at whatever pace you fancy.
Absolutely. You can repeat them as many times as you like.
You aren’t forced to work through all the modules – just as if you were to attend a classroom course there’s no way anyone can force you to absorb all the information you’re given. However, the important point here is that this is a professional course. It’s about giving you the information you NEED in order to be safe and professional in your work. Do you really want to take short cuts on that?
Great stuff, please let us know! We will very much appreciate your input, and if we’ve made a mistake then we’ll be quick to update our teachings. We are all learning all the time, and are always happy to discover new thinking and better ways of doing things
You can contact us any time with questions if you want, by phone, Zoom, email, whatever works for you.
The Practical Assessment
Yes. You will have ‘homework’ or preparation, for you to bring to the practical assessment. These are set in the various lessons throughout the course. (Don’t panic, there are only a couple of tasks).
Dates and locations are based entirely on demand.
Ideally, we need at least 3 candidates to run a practical assessment session. You will be practicing on each other, and we need enough candidates in order to actually simulate a lesson!
This may be possible, although bear in mind that some students will also be required for you to demonstrate your instructing skills on, so it can never be just a 1:1 thing. However, if we can make it happen we certainly will.
Entirely up to you. Gear can be provided (usually a small rental fee will apply) or you can bring your own.
You will receive a comprehensive briefing upon registering for the practical/assessment session on exactly what will be happening. Tea/coffee and water is provided, you bring your own lunch, wetsuit if you choose (you WILL get wet!), paddle and board if you want, pen and paper.
Paddling Skills
For Level 1 instruction, advanced paddling skills are not required. However, you must be fit enough to paddle continuously for at least one hour, and your paddling ability should at consist of, at very least, the following skills:
- Ability to paddle at a good pace in the kneeling position;
- Ability to get to your feet quickly and complete the following, using square stance (ie. one foot either side of handle);
- Paddle at a good pace using a well developed stroke with;
- – A clean catch;
- – A properly developed power phase, with the blade fully immersed & the paddle shaft vertical;
- – A clean exit;
- Paddle the board at a good pace in mild-medium choppy conditions;
- Make forward progress paddling in standing position into a headwind of at least 10km/hr;
- Turn the board efficiently in both directions using forward and reverse sweep turns (If you can use other turning techniques then better still. )
We are happy to give you feedback as to whether your paddling is on the right track for no extra charge, as part of the course. Simply send us a video showing you:
- paddling L-R past the camera on flat water at a fairly fast pace (not racing, but not dawdling), so your paddle technique can be clearly seen.
- Paddling R-L past the camera in more challenging water conditions (ie not flat. Choppy or bumpy is fine)..
- Demonstrating 180” sweep turns in both directions.
This video will be reviewed, and feedback provided for any work-ons required.
If you want to send us a video we are very happy to give some tips. Plus which, the practical assessment will almost certainly include some technique work as well.
Pass or Fail?
This is not a formal qualification anyway so it’s not about pass or fail. However, the assessors will “tell it like it is”. If they feel that you are not at the right standard to operate as an instructor, they will explain what you need to work on.
We are not expecting perfection, and the main aim of the assessment is to assist you on your path. It is very much a learning experience rather than just some sort of long scary test.
The assessor(s) are on your side. They will not be silent and passive throughout your assessment; they will offer advice and the occasional prompt. They do not want you to mess up!
Safety Issues
The most common problem is simply because of safety issues. If the assessors consider that you would pose a safety risk to your clients (which may be for reasons of skill, knowledge or communication ability), then it will not be appropriate to tell you that you are ready to be a paddleboard instructor.
Paddling Ability
If your paddling ability is clearly not up to the job, then you are not ready to be an instructor. There would be major safety implications in allowing you to teach people to paddle, if your paddling ability was not of a standard where you could cope with a change of wind/water conditions, for example, or keep up with faster student paddlers.
Communications Skills
If you’re not able to communicate properly with your clients – which might be simply because you speak too quietly so that they can’t hear you – then there will be major safety implications. If you are not able to maintain control of your group, or very easily get stressed out when anything goes slightly wrong, these would also be causes for concern.
Not following the lesson format properly
We strongly recommend delivering the beginner lesson as set out in the Level 1 course. This is considered best practice for delivering a beginner lesson. If you choose to deviate significantly from this process, then you will be asked why. If you can justify your method, no problem. Maybe you have already been instructing SUP for a while with another qualification, and thus you already have your own idea as to how it should be taught. If it works, then great. Otherwise, we will ask to see you demonstrate that you can deliver the lesson the way that is set out in the course. It is a proven and reliable format.
If you choose to revert to another way after the assessment then obviously that is up to you, but we’d like to see that you can do it following what we consider to be the ‘best practice’ way. It has been arrived at through a process of constant modification and refinement, and will undoubtedly continue to evolve. So if you do have strong views that there are better ways to present a beginner lesson then we’d love to hear them!
As already explained, it’s not a pass/fail process. We will give you a written report containing our recommendations on what you need to work on. You can take that information however you like. If you’d like to do another assessment you can book one at any time, and you are welcome to take as many assessments as is required. However, you will be required to pay the fee for each subsequent assessment.
Online Instructor Training Courses
Just like any other course, except it’s all done via this website! You work through the lessons online, you get given assignments and tasks, and you submit those. We will assess them, and come back to you with comments, and possibly require you to have another stab at it if you’re a long way off the mark.
Once you’ve completed all the lessons and your assessments, you have completed the course!
The main reason is simply convenience for you. Travelling to a venue for a course or assessment can be time consuming and expensive, plus of course, there’s the whole scheduling issue anyway. Trying to find a time that suits everyody can be extremely hard.
Whereas being able to do the whole course at your own pace, where, now and when it suits you, makes it all a whole lot more accessible.
This is a common question. Surely anyone can cheat their way through an online course; they can just look up the answers, mark lessons as read even though they haven’t done them, etc. ..
Actually, exactly the same can be said about ‘real’ classroom courses. It’s even easier to sit at the back and keep your head down, and do the barest minimum to get your certificate at the end of the two days.
But remember the more fundamental point about what we’re offering here. It’s not a qualification, it’s a training package. We’re simply offering you the information that you need to know in order to be a safe and effective SUP instructor.
And actually, if you do the online assessment process as well, then there really is no hiding place. You can’t fake the videos you send in. You will show then what you’ve learned and whether you’ve been paying attention. So yes, it is an entirely valid way to learn how to instruct paddleboarding.
Definitely not. Do not assume for a moment that it’s the soft option! It’s actually quite the opposite. You can’t hide behind others, you can’t wait for someone else to pipe up with the answers, you have to do all the thinking yourself.
The assignments are quite challenging – they will make you think! They will also require a bit of sorting out. But they will definitely help you become a better instructor.
If you want to do the assessment process then you, will need access to a board and a paddle. And you’ll also need to find someone else with a board and paddle, because you’re going to need to demonstrate teaching them. And you’ll need someone else to film it.
Well actually, it should be more expensive! With the usual practical assessment process, one assessor can comfortably process 3-4 people in a session. Whereas doing it this way can take the same amount of time per person. But we can offset that against the fact that for our team too, it’s more convenient to be able to carry out the assessments remotely, which is why we can keep the price so low.
No. If you are the sort of person who needs to see things happening live in order to process them, or you learn by watching others, then an online course is probably not going to work well for you.
We used to do this, until unfortunately there just wasn’t sufficient demand to make it work. However, we’d be entirely happy to run a live instructor training course if there were enough people in the same part of the world wanting one. So if there are several members of your organisation all wanting to get the training then let us know and we will happily put on a live course for you.
Return to the main FAQ menu for more information on the other courses and aspects of paddleboarding covered on these pages. or click here to go to the main instructor courses information page.